Terms and Conditions
1. Scope of Services & Engagements
ThinkTechWeb delivers high-performance digital engineering services defined in project proposals, Statements of Work (“SOW”), or service agreements. Services include:
- Web & SaaS Development: Architecture and full-stack implementation using React, Next.js, Vue, Node.js, Python, FastAPI, WordPress, and WooCommerce.
- Mobile Application Development: Native and hybrid mobile applications for iOS and Android powered by React Native and Flutter.
- Immersive 3D & Motion: GPU-accelerated WebGL visual simulations, interactive shaders, and kinetic GSAP animations.
- AI Model Integration: Implementation of Model Context Protocol (MCP), Retrieval-Augmented Generation (RAG) vector pipelines, and autonomous agent orchestration.
- Cloud Infrastructure & DevOps: Hostinger, AIC Cloud, and Docker automated zero-downtime CI/CD deployment pipelines.
- Digital Marketing & SEO: Technical SEO dominance, performance optimization, and conversion funnel development.
2. Project Milestones & Client Collaboration
Agile delivery relies upon mutual cooperation. Clients agree to:
- Provide necessary brand assets, content, design feedback, and API credentials in a timely manner.
- Review deliverables within seven (7) business days of milestone completion. Failure to provide written revision requests within this period shall constitute formal milestone acceptance.
- Recognize that scope changes outside the approved SOW will be evaluated under an amendment or supplemental work order.
3. Intellectual Property Rights
- Client Ownership: Upon full and final settlement of all contracted fees, Client becomes the sole owner of all custom source code, graphic deliverables, and customized brand intellectual property created specifically for Client under the relevant SOW.
- ThinkTechWeb Tools & Libraries: ThinkTechWeb retains proprietary ownership of its pre-existing utility code, boilerplate boiler structures, proprietary algorithms, and open-source frameworks incorporated into deliverables. Client is granted an irrevocable, perpetual, worldwide, non-exclusive, royalty-free license to use and modify such tools within their project.
- Third-Party Components: Open-source packages (e.g., React, Three.js, Flutter) and commercial fonts/plugins remain subject to their respective standard licenses.
4. Fees, Retainers & Invoicing
- Project fees are structured on milestone-based, fixed-quote, or monthly retainer arrangements as specified in your proposal.
- Initial deposits are required prior to project kickoff and sprint initiation.
- Invoices are due within fifteen (15) days of presentation unless otherwise stipulated. Unpaid balances past thirty (30) days may incur a 1.5% monthly late fee or result in temporary suspension of staging environments until reconciled.
5. Confidentiality & Non-Disclosure
Both parties agree to hold all proprietary technical documents, business secrets, API keys, source codes, and non-public data in strict confidence. Neither party shall disclose Confidential Information to any third party without prior written consent, except to authorized employees and subcontractors bound by equivalent obligations.
6. Warranties & Technical Support
ThinkTechWeb warrants that all custom code delivered will perform substantially in accordance with agreed specifications upon final deployment. We provide a complimentary thirty (30) day post-launch bug-fix warranty period to resolve code defects attributable to our implementation. Ongoing maintenance and feature expansions are supported via dedicated maintenance retainers.
7. Limitation of Liability
In no event shall ThinkTechWeb, its directors, or developers be liable for indirect, punitive, consequential, or incidental damages (including loss of profits, data corruption, or third-party cloud service disruptions such as upstream host outages) arising out of or related to the services. ThinkTechWeb’s total aggregate liability shall not exceed the total fees paid by Client under the applicable SOW in the three (3) months preceding the incident.
8. Governing Law & Severability
These Terms shall be governed by and construed in accordance with applicable contract laws. If any provision of these Terms is deemed unlawful or unenforceable, that provision shall be severed without invalidating the remaining terms.
9. Contact Information
For questions or notices regarding these Terms, please reach out:
ThinkTechWeb Legal Team
Email: legalsupport@thinktechweb.com
General: contactsupport@thinktechweb.com
Website: https://thinktechweb.com